Privacy Policy

 

House of Halo Privacy Policy

Effective Date: 1 September 2026

At House of Halo, your privacy is important to us. We are committed to protecting your personal information and being transparent about how we collect, use and store your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

House of Halo is a private luxury hair loss and hair extension clinic based in Shrewsbury, United Kingdom.

If you have any questions regarding this Privacy Policy or your personal data, please contact:

House of Halo
Mill Meadow House
Hookagate
Shrewsbury
Shropshire SY5 8BA

Telephone: 07394 900757
Email: janiethebrit@gmail.com

2. Information We Collect

We may collect the following information:

  • Name
  • Address
  • Telephone number
  • Email address
  • Appointment history
  • Consultation notes
  • Hair and scalp information
  • Medical information relevant to your treatment (where voluntarily provided)
  • Photographs taken with your consent
  • Payment information (processed securely through our payment provider)

3. Why We Collect Your Information

We collect your information to:

  • Arrange and manage appointments
  • Provide consultations and treatments
  • Recommend suitable products and services
  • Maintain treatment records
  • Contact you regarding appointments
  • Respond to enquiries
  • Process payments
  • Meet legal and insurance obligations
  • Improve our services

Where you have given consent, we may also send marketing emails, promotions or news about House of Halo.

You may unsubscribe at any time.

4. Legal Basis for Processing

We process your information under one or more of the following legal bases:

  • Performance of a contract
  • Legal obligation
  • Legitimate interests
  • Your consent (where required)

Special category data, such as health-related information, is processed only where necessary to provide safe and appropriate treatments and with your consent where required.

5. How Your Information is Stored

Your personal information is stored securely using password-protected systems and secure software.

Only authorised personnel have access to your information.

We take appropriate technical and organisational measures to protect your data against loss, misuse or unauthorised access.

6. How Long We Keep Your Information

We retain client records only for as long as necessary to fulfil legal, insurance and professional obligations.

When no longer required, your information will be securely deleted or destroyed.

7. Sharing Your Information

We never sell your personal information.

We may share your information only where necessary with:

  • Payment providers
  • Booking software providers
  • Professional insurers
  • Legal or regulatory authorities where required by law

All third parties are required to keep your information secure and confidential.

8. Marketing Communications

If you choose to receive marketing from House of Halo, we may contact you by:

  • Email
  • SMS
  • Telephone
  • Social media

You can withdraw your consent at any time.

9. Photography

Before and after photographs may be taken during your treatment.

These images are used to:

  • Monitor treatment progress
  • Maintain accurate clinical records

Photographs will only be used for marketing, social media, our website or promotional materials with your separate written/verbal permission.

You may withdraw your consent for future marketing use at any time.

10. Cookies

If you visit our website, cookies may be used to improve your browsing experience and analyse website performance.

You can control cookies through your browser settings.

11. Your Rights

Under UK GDPR you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion where appropriate
  • Restrict processing
  • Object to processing
  • Withdraw consent
  • Request a copy of your information
  • Lodge a complaint with the Information Commissioner's Office (ICO)

More information is available at:

https://ico.org.uk

12. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact:

House of Halo
Mill Meadow House
Hookagate
Shrewsbury
Shropshire SY5 8BA

Telephone: 07394 900757

Email: janiethebrit@gmail.com

Website: www.house-of-halo.com

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legislation or our services. Any updates will be published on our website with the revised effective date.

  • Privacy Policy

HOUSE OF HALO

Shrewsbury, N/A SY5 8BA

+44.7394900757

Copyright © 2026 HOUSE OF HALO - All Rights Reserved.

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